Privacy Policy

1. Introduction

At luhuyegakune.sbs, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. This policy is compliant with Singapore's Personal Data Protection Act (PDPA) and other applicable data protection laws.

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

We may collect and process the following types of information about you:

• Personal Information: Name, email address, phone number, company name, job title, and other contact details you provide when filling out forms on our website.
• Usage Information: Information about how you access and use our website, including IP address, browser type, operating system, access times, and pages viewed.
• Cookies and Tracking Data: Information collected through cookies and similar tracking technologies as described in our Cookie Policy.
• Business Information: Details about your business, industry, and marketing needs that you share with us during consultations.
• Communication Data: Records of your communications with us, including emails, phone calls, and meeting notes.

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide our economic marketing products and services to you
• To respond to your inquiries and provide customer support
• To send you marketing communications about our products, services, and promotional offers (with your consent)
• To improve our website, products, and services based on your feedback
• To conduct research and analysis to improve our business operations
• To comply with legal obligations and protect our rights
• To personalize your experience on our website

4. Disclosure of Your Information

We may share your personal information with:

• Service Providers: Third-party companies that perform services on our behalf, such as website hosting, data analysis, payment processing, and email delivery.
• Business Partners: Trusted partners with whom we jointly offer products or services, subject to confidentiality agreements.
• Legal Authorities: Government agencies, law enforcement, or other authorities when required by law or to protect our rights.
• Business Transfers: Potential buyers or successors in the event of a merger, acquisition, or sale of assets.

We do not sell, rent, or trade your personal information with third parties for their marketing purposes without your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure servers and encryption technologies
• Access controls and authentication systems
• Regular security assessments and updates
• Employee training on data protection practices

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and the applicable legal requirements.

7. Your Rights

Under Singapore's PDPA, you have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete personal information.
• Withdrawal of Consent: Withdraw consent for the collection, use, or disclosure of your personal information where consent is the basis for processing.
• Portability: Request transfer of your personal information to another organization in a usable format.
• Erasure: Request deletion of your personal information in certain circumstances.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. International Data Transfers

Your personal information may be transferred to, and maintained on, computers located outside of Singapore. If we transfer your personal information outside of Singapore, we will ensure that the recipient provides a comparable level of protection as required under Singapore's PDPA.

9. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date at the bottom of this policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: privacy@luhuyegakune.sbs
• Phone: +65 6232326528
• Address: 1 Raffles Place, #15-01, Singapore 048616